A key characteristic of successful organizations is the value they place on their most important assets. . .their people. Where employees are considered the most valuable resource, productivity and morale are high. Investing in the development of people can bring impressive payoffs.
ECA training and development services help clients increase the value of their people by increasing skills and competencies. These include enhanced skills in the following:
- customer service
- supervision management
- communication
- motivation
- personal development
- team development
- meeting management
- stress management
- performance management
Job Readiness Program
Epic’s signature Job Readiness Program works to develop and empower individuals needed to effectively seek and gain employment. The program provides training for soft and technical skills. For example, the soft skills courses included, but not limited to – job search basics (cover letters, resume, networking), interviewing skills, communication, workplace etiquette, critical thinking, teamwork, and leadership. In addition, the technical skills provided include – basic computer skills and company base skills programs (ex. Transportation, manufacturing, etc.). The Job Readiness Program provides an engaging, interactive, safe, proven process that promotes job retention and career advancement via tools and resources.
The Job Readiness Program works directly with vocational education and training schools, local colleges and universities, local businesses, and government entities to assist in job placement and training.